The idea describes a profit or allowance provided, significantly inside hospitality or service industries, the place a buyer or shopper just isn’t charged for an surprising further particular person or occasion availing themselves of the service. For example, a lodge may allow a toddler to remain in a room with out incurring an additional particular person price, or a catered occasion may accommodate a couple of further attendees past the confirmed headcount at no further price.
The availability of this flexibility fosters goodwill and enhances buyer satisfaction. It may be a differentiating think about aggressive markets, incentivizing potential shoppers to decide on one service supplier over one other. Traditionally, such allowances usually stemmed from a want to keep away from perceived pettiness or to domesticate long-term relationships with valued shoppers, recognizing that accommodating minor deviations could be extra useful than strictly implementing pre-agreed phrases.
